Case study · Bullhorn

Hot Leads, Not Cold Lists

How Primis Talent turned a dormant Bullhorn database into live client conversations - segmented new-business outreach, dormant-client reactivation, and real-time alerts on genuine buying signals.

Client details

Company: Primis Talent
Website: primis-talent.com
ATS: Bullhorn

Primis Talent is a specialist staffing and recruitment agency built around long-term client relationships, with a strong focus on the US-based contract market.

The challenge

Primis Talent had thousands of contacts sitting inside Bullhorn - candidates, client contacts, companies they'd placed into before - but no way to act on that data beyond a manual export and a generic bulk send. Client contacts who'd hired through Primis before, but gone quiet for 6 months or more, were invisible until someone happened to remember them.

Goals

What Primis needed to solve

Segment properly

By consultant, by sector, and by activity - instead of one list for everyone.

Re-engage dormant clients

Client contacts who'd hired through Primis before but had gone quiet needed a way back into active conversation.

See real engagement

Visibility into who was actually opening, clicking, and downloading - so consultants could act on genuine interest, not guesswork.

Keep Bullhorn current

Automatically, rather than relying on manual entry and duplicated admin.

Hannah Messaoud

"We've already had leads off the back of our first campaign, even though it's only been live for two days."

Hannah Messaoud, Head of Marketing, Primis Talent
How it was solved

Two distinct campaigns, not one generic blast

Campaign one: new business by consultant

Bullhorn contact data extracted and segmented by individual consultant, targeting specific US-based contract clients with relevant, consultant-branded messaging - a five-email nurture sequence built to encourage a Calendly booking, not just a reply.

Real-time alerts on real signals

Client alerts triggered the moment a prospect clicked the Calendly link, or downloaded a rate card or case study - giving consultants a genuine, timely reason to pick up the phone.

Campaign two: re-engaging dormant clients

A second segment built from Bullhorn job and activity history, targeting clients who'd placed through Primis before but had no recorded contact in the last 6 months.

A sharper segment for next time

Once re-engaged, this same client base was further segmented by consultant and sector, ready to feed Primis's next campaign.

Keeping it all in sync

  • Unsubscribes flow automatically between Kulea and Bullhorn in both directions - no list ever falls out of compliance.
  • Client contact data stays current, with the most recent updates and new additions flowing into Bullhorn automatically.
  • Engagement behaviour - link clicks, asset downloads, and webpage visits - is being progressively wired back into Bullhorn as activity notes, giving consultants visibility on real interest directly inside the system they already work in every day.
Results

A story of impact

Live within days, not weeks

A fully segmented, multi-touch campaign was live and generating engagement almost immediately after launch.

Leads within 48 hours

The very first campaign - targeting US-based contract clients by consultant - produced genuine leads inside the first two days of going live.

A sharper second campaign

The dormant-client re-engagement segment gave Primis a newly refined, consultant-and-sector-segmented audience to build their next campaign from.

Replicate this at your agency

Why the Primis approach worked

1. Segment by consultant, not just company

A message that comes from "the team" gets ignored. A message that comes from the consultant a client already knows gets opened.

2. Dormant doesn't mean dead

A client who hasn't placed in 6 months is a warm re-engagement opportunity, not a write-off - especially when your ATS already has the job and activity history to prove the relationship existed.

3. Act on signals, not just sends

A Calendly click or a rate card download is a buying signal. Real-time alerts mean consultants find out while it's still worth a phone call.

4. Keep your ATS as the source of truth

Two-way sync between Kulea and Bullhorn means no one's chasing spreadsheets, and no list ever goes stale.

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